Privacy Policy

This Privacy Policy explains how Power Prince ("we", "us") collects and uses your personal data when you visit powerprince.store or place an order. We comply with the EU General Data Protection Regulation (GDPR).

1. Data controller

Power Prince — contact: powerprince.supplements@gmail.com.

2. What data we collect

• Order data: name, shipping/billing address, email, phone, items ordered.
• Payment data: handled directly by Shopify and its payment providers — we do not see or store your full card details.
• Account data (if you create one): email and password hash.
• Communications: messages you send us via email or contact forms.
• Technical data: IP address, browser type, device, pages visited, via cookies and analytics.

3. Why we use your data (legal basis)

• To process orders, payments and shipping — contract performance.
• To provide customer support — contract / legitimate interest.
• To comply with tax and accounting obligations — legal obligation.
• To send marketing emails — only with your consent, which you can withdraw at any time.
• To improve the Site and prevent fraud — legitimate interest.

4. Who we share data with

We only share data with providers that help us run the store:

• Shopify — e-commerce platform & checkout.
• Payment providers (e.g. Shopify Payments, PayPal) — to process payments.
• Shipping carriers — to deliver your order.
• Email / analytics providers — where used, to send transactional emails and understand site usage.

We never sell your personal data.

5. International transfers

Some providers (e.g. Shopify) may process data outside the EU/EEA. In those cases we rely on adequacy decisions or Standard Contractual Clauses to ensure your data stays protected.

6. How long we keep data

Order and invoice data are kept for as long as legally required (typically up to 10 years for tax purposes). Marketing data is kept until you unsubscribe. Analytics data is kept in aggregated form.

7. Your rights (GDPR)

You have the right to:

• access your personal data;
• correct inaccurate data;
• request deletion ("right to be forgotten");
• restrict or object to processing;
• data portability;
• withdraw consent at any time;
• lodge a complaint with your local data protection authority.

To exercise any right, email powerprince.supplements@gmail.com.

8. Cookies

We use essential cookies to run the site and cart, and (with your consent) analytics cookies to understand usage. You can manage cookies in your browser settings.

9. Security

We use industry-standard measures (HTTPS, secure hosting via Shopify) to protect your data. No method is 100% secure, but we take breaches seriously and will notify you and the relevant authority when legally required.

10. Changes

We may update this Policy. The "Last updated" date reflects the latest version.